G2 Crowd Announces Fall 2014 Rankings of the Best Accounting platforms

QuickBooks, Xero and NetSuite ERP earn Leader status while Freshbooks tops overall satisfaction rankings in crowdsourced report

best accounting software 2014 g2 crowdCHICAGO – October 30, 2014 – The Fall 2014 Grid℠ report for accounting software, announced today by business software review site G2 Crowd, ranks nine products to help accounting platform purchasers in their selections. The report is based on more than 300 reviews and ratings from business professionals.

The Grid℠, G2 Crowd’s software recommendation engine, factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products.

Accounting software maintains a business’s ledger, tracks incoming and outgoing transactions, and automates the processes surrounding these accounts, such as invoicing and reconciliation. Depending on the business’s needs, it might be an application of or integrated with a business’s ERP or CRM software. Accounting systems vary widely in complexity; some focus on SMBs with ease-of-use, and others optimized for enterprise scalability or designed for the standards of a specific industry.

To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. QuickBooks, Xero and NetSuite ERP were named Leaders. Freshbooks and Intacct were named High Performers; High Performers have high customer satisfaction scores with a smaller market presence than Leaders. Freshbooks earned the highest overall customer satisfaction score.

Read the rest of the announcement after the jump.

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Casey Quinif: G2 Crowd Member Q&A #7

casey-quinif-g2-crowd-memberFor our latest member Q&A, we feature Casey Quinif, a sales professional at a Florida-based technology company. He discovered G2 Crowd while researching competitors, and liked it so much he became active in our community right away.

To be considered for future Q&As, all you have to do is post about five to seven business software reviews on the site, and email dhonigman-at-g2crowd-dot-com to get the process started.

Read the Q&A after the jump.

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Top 10 Dreamforce Vendors, listed by G2 Score

top dreamforce vendors g2 scoreLast week during Dreamforce, we announced the creation of a special G2 Crowd GridScape for Dreamforce 2014. On Friday, we published a final list of the top Dreamforce vendors, listed by their customer satisfaction rating.

On G2 Crowd, satisfaction is only one factor in a vendor’s “G2 Score”; their market presence is another.

We have ranked the top Dreamforce vendors, as determined by their G2 scores. The top non-Salesforce-owned products at the conference, ranked by their overall scores, are:

1) Dropbox

Tied at 2) Evernote, DocuSign

Tied at 4) Box, Act-On

Tied at 6) InsideView, Adobe EchoSign

8) SurveyMonkey

9) DiscoverOrg

10) Silanis e-SignLive

Note: Several Salesforce products made the list, but we removed them from this particular list. The SFDC products with the top G2 Scores were Salesforce CRM (#1 overall), Salesforce Marketing Cloud (#2), Chatter (#3), Pardot (#5) and Desk.com (#12).

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For more frequent updates from G2 Crowd, you can follow us on our LinkedIn company page, or from Twitter and Google Plus.

Top 10 Dreamforce Vendors, listed by user Satisfaction rating

Dreamforce Grid G2 CrowdAt the beginning of the week, we announced the launch of our very first special-edition Grid (pictured at left; click to zoom), based on the list of this year’s Dreamforce sponsors. We went through the list, and the ones with 10 or more reviews made it onto our first GridScape for Dreamforce, as covered here by VentureBeat.

One of the great things about our Grids is the fact they update in real time. This means that with each new review, they update and normalize accordingly.

During the show, some new players appeared on the Grid, including InsideSales.com, Cvent, RingCentral, DemandTools and Velocify. By the end of the show, nearly 80 vendors were on our Grid. It was also a race to the finish for the final satisfaction rankings, as the list changed several times during the show.

As of this morning, here are the top 10 ranked Dreamforce vendor sponsors, ranked by satisfaction:

1) DiscoverOrg

2) Silanis e-SignLive

3) Act-On

4) Evernote

Tied at 5) Dropbox, Pardot, Docusign

Tied at 8) LevelEleven, Freshdesk

Tied at 10) InsideViewSertifi

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For more frequent updates from G2 Crowd, you can follow us on our LinkedIn company page, or from Twitter and Google Plus.

Megan Montgomery: G2 Crowd Member Q&A #6

megan montgomery g2 crowdFor our latest Q&A, we feature Megan Montgomery, an administrator and marketer from the city where everything stays weird: Austin, Texas.

To be considered for future Q&As, all you have to do is post about five to seven business software reviews on the site, and email dhonigman-at-g2crowd-dot-com to get the process started.

Read the full Q&A after the jump.

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